MobiMyTravel User Terms & Conditions

(Travel Savings and Loyalty Program)

Effective Date: September 8rd 2025

Last Updated: October 23rd 2025

The Travel Savings and Loyalty Program called MobiMyTravel (the “Program” or “Service” or “Travel Service”) is offered by MobiCom America Inc., a company incorporated in the United States with its principal place of business at 6010 W Spring Creek Pkwy., Plano, TX 75024 (“MobiCom ,” “we,” “our,” or “us”).

These Terms and Conditions (“Terms”) govern your enrolment in and participation in the Program. By accessing our website MobiMyTravel.com, mobile application MobiMyTravel or using the Program, you (“Member,” “user,” “you,” or “your”) agree to be bound by these Terms including the Privacy Policy, which are incorporated herein.

1. Program Overview

  1. MobiCom provides Members access to travel savings and loyalty, including hotels, cruises, car rentals, resorts and activities (“Travel Services”) in addition to enabling flight booking directly with the airlines that does not earn any loyalty.
  2. Travel Services are provided by independent third-party suppliers and vendors (“Suppliers”). MobiCom does not own, operate, or control these Suppliers.
  3. Program benefits, Points, and Supplier participation are subject to change or discontinuation at any time.
  4. MobiCom may, acting reasonably, deny anyone access to our Service (or any other sites, apps, tools and services you have access to under your Member Account) at any time for any valid reason. We may also make improvements and changes to our Service at any time.

2. Membership

  1. Eligibility: Membership is available only to individuals aged eighteen (18) years or older, who are legally eligible to contract under applicable law. Membership is not open to corporations, associations, or groups.
  2. Sanctions Compliance: Membership is prohibited for persons residing in, or ordinarily resident in, jurisdictions subject to U.S. sanctions or who appear on restricted persons lists (including OFAC’s Specially Designated Nationals list).
  3. Use: The Services shall only be used for personal purposes and shall not be used for any commercial purposes, whatsoever. The Services shall ought not be used on behalf of others, unless the Members are being accompanied by such persons.
  4. Enrolment: Membership begins when MobiCom processes your registration data as submitted by you at the time of your registration on the Program. MobiCom may charge a transaction fee computed either as a flat fee or a slab based fee or as a percentage of the booking value or as a percentage on the savings made on each booking. The transaction fee (called either as platform fee/technology fee/service fee/booking fee/convenience fee) charged at the sole discretion of MobiCom will be disclosed to the Member as a separate line item at the time of checkout. MobiCom may also charge an Annual Fee on a time to time basis that’s valid for 365 days from that date of payment. You must provide accurate, current, and complete information, including first and last name, a valid mailing address, email, and phone number.
  5. Account: MobiCom will establish a Member account (“Account”) to record your booking activity, points balance, travel savings and transactions.
  6. Non-Transferability: Memberships and benefits are personal and may not be sold, assigned, pledged, or transferred.
  7. Termination: MobiCom may suspend or terminate your membership at any time for breach, fraud, abuse, misuse, or failure to comply with these Terms. Upon termination, all unused Points are forfeited without compensation.

3. Loyalty Points

  1. Nature of Points: Points are promotional credits issued by MobiCom that may be redeemed for eligible Travel Services as displayed on the Site. Points have no cash value outside of the Platform, and are not property, and cannot be redeemed for money, transferred, pledged, or sold.
  2. Issuance: Points may be earned from eligible bookings and activities.
  3. Redemption: Redemption is subject to Supplier availability, program rules, and may vary based on seasonality, demand, and product type.
  4. Loss and Errors: Lost, stolen, or destroyed Points will not be replaced. MobiCom may adjust balances for suspected errors, fraud, or misuse. You must report discrepancies within forty-five (45) days of the transaction.
  5. Modification: MobiCom reserves the right to change the methods of earning, redemption values, or expiration policy at any time, without notice.

4. Pricing and Payments

  1. Base Pricing: Travel Services are displayed on the Site at prices provided to MobiCom by Suppliers or third-party platforms (the “Base Price”).
  2. Mark-Up: MobiCom may, at its discretion, add a mark-up to the Base Price (the “Mark-Up”). Any Mark-Up applied is retained by MobiCom as part of its program revenue. Members are not entitled to an accounting of the Base Price versus Mark-Up.
  3. Total Price: The total price payable by the Member consists of the Base Price, the Mark-Up, applicable taxes, surcharges, (the “Total Price”) and does not include resort fees or transaction fees if any.
  4. Dynamic Pricing: Prices for Travel Services are dynamic and subject to change at any time, based on availability, demand, seasonality, currency fluctuations, and other market conditions. Price changes will not affect bookings that have already been confirmed and accepted by us, except in cases of manifest or obvious error. While we display a wide range of Travel Services and make reasonable efforts to ensure that displayed prices are accurate, errors may occur. We expressly reserve the right to correct any pricing or display errors on the Service, cancel any affected bookings, and, where applicable, offer you the option to rebook at the correct price or receive a full refund of any amounts paid.
  5. Errors: If an obvious or manifest error occurs in the pricing or availability of a Travel Service and you have already made a booking, we will notify you as soon as reasonably possible. In such cases, you will have the option either to: (a) maintain the booking by paying the correct price, or (b) cancel the booking without penalty and receive a full refund of any amounts paid. We have no obligation to provide Travel Services to you at an incorrect or lower price, even after a booking confirmation has been issued.
  6. Payment:
    1. Full payment of the Total Price is due at the time of booking.
    2. Charges are processed through authorized payment processors.
    3. Credit/Debit cards are stored secured on the payment gateway and MobiCom does not store any card information.
    4. Non-refundable processing fees, including international card transaction fees, may apply.

5. Bookings, Cancellations, and Refunds

  1. Supplier Rules: All bookings are subject to Supplier terms and conditions. Members are bound by such terms.
  2. Cancellation Policies:
    1. Cancellation rules are disclosed at booking, in your confirmation email, and prior to payment.
    2. All cancellation requests must be made through MobiCom's designated channels. Requests made directly to Suppliers are invalid.
    3. "No Show" will incur a 100% cancellation penalty.
  3. Refunds: Refund eligibility, if any, is determined exclusively by the applicable Supplier’s cancellation and refund policy. Certain charges, including but not limited to payment processing fees, credit card transaction fees, and Supplier surcharges, are strictly non-refundable. Any refund authorized by a Supplier will be returned to the same payment method used for the original booking. We do not control, and cannot guarantee, the timing or processing of refunds by Suppliers or their payment processors. Our service fees, including any Mark-Up, are non-refundable unless expressly stated otherwise during the booking process.
  4. Amendments: Booking modifications are not permitted after confirmation, unless explicitly allowed by Supplier rules.
  5. Special Requests: Requests for amenities (e.g., bedding, accessibility, room location) are not guaranteed and may incur additional charges payable directly to Suppliers.
  6. Fraudulent Booking: Members agree not to make any false, speculative, or fraudulent booking, or any booking in anticipation of demand. All bookings must be made in good faith for personal travel use only. We reserve the right to cancel any booking that we reasonably believe was made in violation of this provision, without liability, and to report such activity to the appropriate authorities. Members engaging in fraudulent activity shall be liable for all losses, damages, costs, and expenses (including legal fees) incurred by us or our Suppliers as a result, and we may suspend or terminate the Member’s account immediately.
  7. Unauthorized Access: Members agree not to make any false, speculative, or fraudulent booking, or any booking in anticipation of demand. All bookings must be made in good faith for personal travel use only. We reserve the right to cancel any booking that we reasonably believe was made in violation of this provision, without liability, and to report such activity to the appropriate authorities. Members engaging in fraudulent activity shall be liable for all losses, damages, costs, and expenses (including legal fees) incurred by us or our Suppliers as a result, and we may suspend or terminate the Member’s account immediately.
  8. Violating Terms: Members agree not to violate, bypass, or circumvent any technical or organizational measures employed to restrict or control access to our Service. This includes, without limitation, complying with any restrictions contained in our Service’s robot exclusion headers and not attempting to override, disable, or otherwise interfere with security-related features, access controls, or usage-limiting mechanisms. Any attempt to do so is strictly prohibited, may result in immediate suspension or termination of membership, and may expose the Member to civil and/or criminal liability. We reserve all rights and remedies available at law and in equity, including the right to seek damages and injunctive relief for such violations.
  9. Refund of subscription: Annual or periodic subscription fees paid if any at the time of enrolment, renewal, or upgrade to access or maintain membership benefits on the Platform are strictly non-refundable under any circumstances, including but not limited to non-use, partial use, early termination, or Member dissatisfaction. Subscription fees are deemed earned upon payment and shall not be prorated, credited, or returned for any reason, except where expressly required by applicable law.
  10. Load on Infrastructure: Members agree not to take any action that imposes, or is likely to impose, an unreasonable, excessive, or disproportionately large load on our Service infrastructure, systems, or networks. Members further agree not to interfere with or disrupt the proper functioning of the Service, servers, or networks connected to the Service, including by transmitting viruses, malware, denial-of-service attacks, or any other harmful code. Any violation of this provision may result in immediate suspension or termination of membership and may subject the Member to civil and/or criminal liability. We reserve all rights and remedies, including the right to seek damages and injunctive relief, to protect the integrity and availability of our systems.
  11. Cancellation: We, together with the applicable third-party service provider, reserve the right to cancel any booking if full payment of the Total Price, or any applicable cancellation, change, or other fee, is not received when due. All cancellation requests must be submitted exclusively through our designated “Request Cancellation” process on the Platform. Cancellation requests made directly with Suppliers or other third parties will not be accepted or honoured. For assistance with cancellation of a booking or to request closure of your account, you must contact us directly through the communication channels specified on the Platform.
  12. Supplier Penalties: All bookings are subject to the terms, conditions, and policies of the applicable Supplier. We have no responsibility or liability for any penalties, restrictions, surcharges, denials of service, cancellations, delays, or refund limitations imposed by Suppliers. Any such penalties or restrictions are the sole responsibility of the Member, and all disputes regarding Supplier-imposed charges must be resolved directly with the Supplier.
  13. Booking Confirmation: Your booking confirmation will include the essential elements of your reservation, such as a description of the Travel Service(s) booked and the Total Price paid or payable. The Platform will send your booking confirmation and any applicable travel documents to the email address you provide at the time of booking. It is your responsibility to ensure that the contact information you provide is accurate and accessible. If you do not receive your booking confirmation within twenty-four (24) hours of completing your booking, you must promptly notify us atsupport@mobimytravel.com We are not responsible for non-receipt of booking confirmations or travel documents due to incorrect or inaccessible email accounts, spam filters, or other technical issues outside our reasonable control
  14. Unforeseen Circumstances: In limited circumstances, a confirmed booking may be modified or cancelled by the relevant Supplier or by us. This may occur for reasons including, but not limited to, overbooking, connectivity or technical errors, closure of a property or service due to weather events, natural disasters, public health issues, or other circumstances beyond our reasonable control. If such a situation arises, we will use reasonable efforts to notify you as soon as practicable. Where feasible, we may (a) offer alternative accommodation or travel services of comparable standard, subject to availability, or (b) provide a refund of amounts paid. Our liability in such cases is limited to providing the alternative options or refund described above, and we shall not be responsible for any additional costs, losses, or damages you may incur as a result of the modification or cancellation.

6. Cancellations or changes by the Member

  1. You may request to cancel or change a booking (including changes to travel dates, destinations, departure points, properties, or modes of transport) by contacting us through the designated support channels. You do not have an automatic right to cancel or change a booking unless permitted by the relevant Supplier under their applicable rules, terms, and restrictions (the “Rules and Restrictions”), which are disclosed to you prior to completing your booking.
  2. Suppliers may impose fees, penalties, or additional charges for cancellations (in whole or in part) or changes. These amounts are determined solely by the Supplier and will be set out in the Rules and Restrictions. You agree to pay any such fees or charges that apply.
  3. If you request a change to an existing booking, the cost of your new arrangements will be calculated based on the applicable prices available at the time the change is made. These prices may be higher than those originally booked, and it is common for prices to increase as the intended date of travel approaches.
  4. It is your responsibility to carefully read the applicable Rules and Restrictions provided at the time of booking, as these terms govern your rights and obligations with respect to cancellations, changes, refunds, and no-shows. By making a booking, you agree to be bound by such Rules and Restrictions. Without limitation:
    1. Cancellation Periods: If you book a stay at a property and fail to cancel or change your booking within the cancellation period stated in the applicable Rules and Restrictions, you may be subject to the cancellation or change charges specified therein.
    2. Non-Cancellable Bookings: Some properties, airlines, or other Suppliers do not permit cancellations or changes once a booking has been made.
    3. No-Show Charges: If you make a booking and do not check in or otherwise fail to use the Travel Service, the Supplier may impose a no-show or cancellation charge as set out in the Rules and Restrictions, and you will be responsible for paying such charges.
    4. Partial Use of Services: If you fail to use some or all the Travel Services booked, refunds (if any) will be determined solely in accordance with the Supplier’s Rules and Restrictions.
    5. Multiple Travelers: Where a cancellation affects more than one traveller under the same booking (for example, multiple airline tickets booked under one itinerary), cancellation charges may apply to each affected traveller individually.
    6. In addition to any Supplier-imposed penalties or charges, we may impose an administration fee for processing changes or cancellations. Any applicable administration fee will be disclosed to you before you confirm your request to proceed with a change or cancellation.

7. Redirection and third-party booking services

  1. From time to time, our Service may redirect you to a third-party booking platform or service provider (for example, when booking certain airline tickets or other Travel Services). Please note that any booking made through such a third-party service will be concluded directly between you and the third-party provider. We are not a party to such transactions and assume no responsibility or liability whatsoever in connection with those bookings.
  2. Your rights, remedies, and obligations in respect of such bookings are governed exclusively by the terms and conditions of the relevant third-party service provider. It is your responsibility to review and understand those terms before completing any booking. Any questions, disputes, cancellations, changes, or claims relating to a booking made through a third-party service must be directed solely to that third-party provider.

8. International Travel

  1. While most travel is completed without incident, certain destinations may carry greater risks than others due to political instability, natural disasters, health concerns, security threats, or other factors beyond our control. It is your sole responsibility to review and understand all travel warnings, advisories, restrictions, and guidance issued by the government authorities relevant to your place of departure, transit, and destination prior to booking international or domestic travel.
  2. You should continue to monitor such travel warnings and advisories throughout your trip and prior to your return journey in order to minimize potential disruptions or risks. We make no representation or warranty regarding the safety, advisability, or risk level of travel to any destination. By booking Travel Services, you assume full responsibility for your travel decisions and all associated risks.
  3. It is your sole responsibility to ensure that you comply with all health-related requirements applicable to your travel. Health regulations and entry requirements (including inoculations, vaccinations, testing, quarantine, or other medical protocols) may change at any time and without notice. You are strongly advised to consult with your physician and review official health guidance before departure.
  4. You are responsible for ensuring that you:

    1. meet all health-related entry requirements imposed by your destination(s) and any transit country(ies).
    2. obtain and receive all required and/or recommended inoculations, vaccinations, or medical certifications.
    3. take all prescribed or recommended medications; and
    4. follow all medical advice applicable to your travel.
  5. We make no representations or warranties regarding health requirements in any jurisdiction. Failure to comply with applicable health requirements may result in denial of entry, fines, cancellation of services, or other consequences, for which we shall have no responsibility or liability.
  6. Passport and visa: It is your sole responsibility to ensure that you hold valid passports, visas, permits, and any other travel documents necessary for your travel itinerary, including transit stops. You must consult the relevant embassy, consulate, or government authority for the most up-to-date information on passport, visa, and entry requirements prior to booking and departure, and you must allow sufficient time to obtain all necessary documents. Travel document requirements are subject to change at any time and without notice.
  7. We shall have no responsibility or liability if you are denied boarding, refused carriage, or refused entry into any aircraft, vessel, country, or territory due to your failure to comply with applicable passport, visa, or entry requirements, or due to your conduct. This includes requirements applicable at transit points or intermediate stops, even where you do not disembark from the aircraft, vessel, or transport hub.
  8. Certain governments require airlines, cruise lines, or other carriers to provide personal information about passengers to border control, customs, or security authorities. Where such requirements apply, you agree that the relevant information may be collected at the time of booking or at check-in and transmitted to the applicable authorities, in accordance with applicable law.
  9. We make no representation or warranty that travel to any international destination is advisable, lawful, or free of risk, and we disclaim all liability for any damages, losses, costs, or consequences arising from or relating to travel to such destinations.

9. Member Obligations

By enrolling and participating in the Program, you agree to:

  • Provide accurate and current registration data;
  • Maintain the confidentiality of your login credentials;
  • Not misuse the Program for resale, commercial purposes, or fraudulent conduct;
  • Comply with all applicable laws, regulations, and Supplier policies.

You may request deletion of your Program account at any time by signing into your account and following the applicable account deletion process provided on the Platform. Deletion of your account will result in the immediate termination of your membership, forfeiture of any unused Points, and loss of access to all Program benefits.

For further details regarding your privacy rights, including rights of access, correction, and deletion of personal data, please refer to our Data and Privacy clause and our Privacy Policy. Account deletion requests will be processed in accordance with applicable data protection laws, but we may retain certain information as required by law, for legitimate business purposes, or to resolve disputes.

10. Data and Privacy

  1. Ownership: Member data, including contact details, booking history, and payment information (“Member Data”), is the property of MobiCom.
  2. Use: Member Data will be collected, stored, and processed by MobiCom to administer the Program, process bookings, and comply with applicable law.
  3. Sharing: Member Data may be disclosed to Suppliers, payment processors, and service providers solely for fulfilling Travel Services.
  4. Global Compliance:
    1. U.S. (including CCPA/CPRA): Members may request disclosure, access, or deletion of personal information, subject to legal limitations.
    2. EU/EEA (GDPR): Members may exercise rights of access, correction, erasure, restriction, portability, and objection.
    3. UK (UK GDPR): Equivalent rights apply.
    4. Other Jurisdictions:MobiCom will comply with local privacy laws where applicable.
  5. International Transfers: Member Data may be transferred outside your jurisdiction. MobiCom will implement appropriate safeguards (e.g., Standard Contractual Clauses).
  6. Security: MobiCom applies reasonable administrative, technical, and physical measures to protect Member Data, but cannot guarantee absolute security.
  7. Marketing: MobiCom may send marketing communications, subject to your opt-out rights. Member Data will not be used for third-party direct marketing without consent.

11. Health, Safety, and Travel Risks

  1. Members are responsible for reviewing government travel advisories, vaccination requirements, and health precautions before travel.
  2. MobiCom does not warrant that travel to any destination is safe or advisable.
  3. Travel is undertaken at your own risk.

12. Disclaimers

  1. MobiCom does not guarantee the accuracy of travel descriptions, distances, mapping, ratings, or images.
  2. All Travel Services are provided “as is” and “as available.”
  3. MobiCom disclaims all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement.
  4. Suppliers are independent contractors. MobiCom is not responsible for their acts, omissions, or representations.

13. Limitation of Liability

  1. We act solely as an intermediary between you and independent third-party Suppliers who provide Travel Services. To the fullest extent permitted by law, we have no responsibility or liability for:
  2. Any Travel Services made available to you by Suppliers;
  3. The acts, errors, omissions, representations, warranties, or negligence of any Supplier; or
  4. Any personal injuries, death, property damage, losses, or expenses arising from or related to the foregoing.
  5. Suppliers provide us with descriptions of their services, including details, photos, rates, rules, restrictions, and other information. We display this information through our Platform for your convenience. Suppliers are solely responsible for ensuring that such information is accurate, complete, and up to date. We shall not be liable for any inaccuracies in such information, except to the extent that any inaccuracy is directly caused by us. Property ratings, photographs, and illustrations are provided for general guidance only and do not constitute a guarantee of quality, features, or suitability.
  6. Our Service, including all information, content, functionality, and features made available through the Platform, is provided strictly on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind, whether express or implied, except as expressly set out in these Terms. We make no guarantees as to the availability of specific Travel Services or uninterrupted access to our Service.
  7. To the maximum extent permitted by law:
    1. We shall not be liable for any indirect, incidental, consequential, punitive, or special damages of any kind, including but not limited to lost profits, revenue, goodwill, or data;
    2. Our maximum aggregate liability to you, whether in contract, tort (including negligence), or otherwise, shall not exceed the Total Price actually paid by you for the affected booking in the six (6) months immediately preceding the event giving rise to liability; and
    3. You acknowledge and assume all risks associated with travel, including but not limited to illness, injury, death, loss or theft of property, delays, force majeure events, and acts of God.

14. Insurance

  1. Unless expressly stated otherwise at the time of booking, the prices displayed for Travel Services do not include travel insurance. You are solely responsible for obtaining adequate travel insurance coverage at your own cost.
  2. We strongly recommend that you purchase comprehensive travel insurance that covers, at a minimum:
  3. cancellation or interruption of travel;
  4. medical expenses, hospitalization, and repatriation in the event of illness, accident, or injury;
  5. loss, theft, or damage to baggage and personal belongings; and
  6. liability for third-party injury or property damage.
  7. It is your responsibility to carefully review the terms, exclusions, and coverage limits of any insurance policy you purchase and to ensure that it meets your personal requirements. We make no representations or warranties regarding the suitability, adequacy, or availability of any insurance coverage, and we shall have no responsibility or liability for your failure to obtain adequate insurance.

15. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, agents, and representatives (collectively, the “Indemnified Parties”) from and against any and all claims, demands, causes of action, liabilities, damages, losses, penalties, fines, costs, or expenses of any kind (including reasonable legal and accounting fees) (“Losses”) incurred by or imposed upon the Indemnified Parties arising out of or related to:

  1. your breach of these Terms or any policies or documents referenced herein;
  2. your violation of any applicable law, regulation, or the rights of a third party;
  3. your use, misuse, or inability to use the Platform or any Travel Services booked through the Platform;
  4. any content, information, or materials you provide, upload, or submit in connection with the Platform; and
  5. any claims, disputes, or issues relating to the acts, omissions, or services of Suppliers.
  6. Your indemnification obligation applies regardless of the form of action and whether the claim arises in contract, tort, statute, or otherwise, except to the extent that such Losses are directly caused by our gross negligence, fraud, or wilful misconduct.

We reserve the exclusive right, at our sole discretion and expense, to assume the defence and control of any matter otherwise subject to indemnification by you. You agree not to settle or compromise any claim without our prior written consent. We will provide you with prompt notice of any claim subject to indemnification once we become aware of it.

16. Program Modifications and Termination

  1. MobiCom may modify, suspend, or terminate the Program, Points system, or Supplier participation at any time, with or without notice.
  2. Upon termination, Members will have ninety (90) days to redeem unused Points. Thereafter, Points shall be forfeited.

17. Social Media and Third Party Websites

Definition: For purposes of this Section, “Social Media” means websites, platforms, and applications that enable users, travellers, or Suppliers to create, share, or interact with content or participate in social networking, including but not limited to Google, X (formerly Twitter), Meta, Facebook, Instagram, LinkedIn, TikTok, Snapchat, and similar platforms.

Access to Social Media Content: If our Service provides tools or features that allow us to access or use any information, content, or materials from your Social Media profile(s), and you choose to enable or use such tools or features, you acknowledge and agree that:

  1. Any content or information from your Social Media profile that is designated as "public" (or a similar designation) ("Social Media Content") may be accessed, used, displayed, and stored by us in connection with the provision of our Service.
  2. Such Social Media Content shall be deemed "Content" under these Terms, and both you and we shall have the same rights and responsibilities regarding such Social Media Content as apply to other Content submitted under these Terms.
  3. If any Social Media Content has been misclassified as public, is inaccurate, or appears in a manner with which you disagree, you acknowledge and agree that it is your responsibility to resolve such issues directly with the applicable Social Media platform, and that we shall not be responsible or liable to you in such circumstances.
  4. Your use of Social Media platforms remains subject to the applicable terms, conditions, and privacy policies of those platforms. We do not control or endorse any Social Media sites and disclaim any liability for their acts, omissions, or policies.

18. Intellectual Property

All Site content, including text, graphics, software, logos, and trademarks, is the property of MobiCom and/or its licensors. Unauthorized use, copying, or exploitation is strictly prohibited.

19. Fraud

If, in our reasonable judgment, a booking or account shows signs of fraud, abuse, association with a government-sanctioned person or entity, money laundering, terrorist financing, or other suspicious activity, we may require you to provide additional information, documentation, or verification to confirm your identity, payment details, or intent.

If we reasonably determine that a booking or account is linked to fraud, abuse, government sanctions, or suspicious activity, we reserve the right, without prior notice, to:

  1. cancel any affected booking(s) associated with your name, payment method, email address, or account;
  2. suspend or permanently close any associated accounts;
  3. deny access to our Service in the future; and
  4. pursue any remedies available at law or in equity, including initiating legal proceedings to recover any damages, costs, or losses we incur.

We further reserve the right to report any suspected fraud, abuse, or illegal activity to law enforcement, regulatory agencies, or other relevant third parties and to cooperate fully with such investigations.

20. Traveler Support and the Handling of Complaints

We are here to help you with any queries or complaints you have in relation to your booking. For answers to commonly asked questions, or to contact us via our chat function, visit our Support page here. Or you can write to us at:

Attn: Traveler Support
MobiCom America Inc.
6010 W Spring Creek Pkwy.
Plano, TX 75024

21. Governing Law and Dispute Resolution

  1. These Terms are governed by the laws of Texas, without regard to conflicts of law.
  2. Disputes shall first be subject to good-faith negotiations for thirty (30) days.
  3. If unresolved, disputes shall be submitted to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) in Plano, Texas.
  4. Class actions are waived; disputes must be resolved individually.

22. General Provisions

  1. Entire Agreement: These Terms and our Privacy Policy constitute the complete agreement.
  2. Severability: If any provision is invalid, the remainder shall remain enforceable.
  3. Assignment: Membership is personal and may not be transferred. MobiCom may assign its rights and obligations.
  4. Force Majeure: MobiCom is excused from performance where prevented by circumstances beyond its control.
  5. Waiver: Failure to enforce rights shall not constitute a waiver.

23. Acceptance

By enrolling in the Program, creating an Account, or using the Site, you acknowledge that you have read, understood, and accepted these Terms and consent to the processing of your personal data in accordance with applicable laws.

Last updated: October 23rd, 2025

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